Privacy Policy

When you request service or a quote, we may collect your name, phone number, email address, requested service, project details, source page, and any information you choose to include in your message.

Our website also collects basic technical and usage information such as page visits, device and browser details, approximate location derived from an IP address, call-button clicks, and form outcomes.

We use submitted information to respond to requests, discuss HVAC work, arrange appointments, prepare estimates, provide customer service, prevent abuse, and maintain business records.

We use aggregate website activity to understand which pages and services are useful, diagnose website problems, and improve our marketing. We do not sell personal information.

We use Microsoft Clarity to understand website interactions through tools such as session recordings, heatmaps, and conversion events. Clarity may use cookies or similar technologies and process device, usage, and interaction data under Microsoft’s privacy terms.

Form fields containing contact details are not intentionally sent as Clarity custom tags. Our custom events identify outcomes such as a call-button click or completed form, plus the selected service or source page.

We may share information with service providers that support website hosting, email delivery, analytics, spam prevention, and business operations. We may also disclose information when required by law or to protect people, property, or our services.

We keep information only as long as reasonably necessary for the purposes described here, including follow-up, warranty or service records, legal obligations, security, and dispute resolution.

You may contact us to ask about personal information we hold, request a correction, or withdraw consent for future non-essential use, subject to legal and operational requirements.

You can limit cookies through your browser settings. Blocking analytics cookies may reduce measurement but should not prevent you from calling or submitting a service request.